Privacy Policy
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Privacy Policy

Privacy Policy

 Last Updated: [20-03-2025] 

1. Introduction

 CommandNet Solutions is committed to protecting your privacy and ensuring that your personal data is processed in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website or interact with our services.

2. Legal Basis and Data Protection Principles

 In accordance with the GDPR, we process your personal data only where we have a lawful basis, such as:

  • Your consent;
  • The performance of a contract with you;
  • Compliance with a legal obligation;
  • Our legitimate interests.

We adhere to the following data protection principles:

  • Lawfulness, fairness, and transparency: We process personal data in a lawful, fair, and transparent manner.
  • Purpose limitation: We collect data for specified, explicit, and legitimate purposes and do not process it further in a way incompatible with those purposes.
  • Data minimization: We only collect personal data that is adequate, relevant, and limited to what is necessary.
  • Accuracy: We take reasonable steps to ensure that your data is accurate and, where necessary, kept up to date.
  • Storage limitation: We retain personal data only for as long as necessary to fulfill the purposes for which it was collected.
  • Integrity and confidentiality: We process data in a manner that ensures appropriate security, including protection against unauthorized or unlawful processing.

3. Information We Collect 

 We may collect the following types of information:

  • Personal Information: Such as your name, email address, telephone number, and any other information you voluntarily provide.
  • Usage Data: Including your IP address, browser type, operating system, referring URLs, pages visited, and the date and time of your visits.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your user experience, analyze trends, and administer our website. You can manage your cookie preferences via your browser settings.

4.How We Use Your Information 

 We use your information for the following purposes:

  • To provide, operate, and maintain our website and services.
  • To improve, personalize, and expand our offerings.
  • To communicate with you regarding updates, promotional offers, and customer support (only when you have opted in).
  • To analyze website usage and trends to improve functionality and user experience.
  • To comply with legal obligations and enforce our terms and policies.

5.Data Sharing and Transfers 

 We do not sell your personal data. We may share your data with:

  • Service Providers: Trusted third-party providers that support our business operations (e.g., hosting, analytics, customer service). These providers are required to maintain the confidentiality and security of your data.
  • Legal and Regulatory Authorities: Where necessary, to comply with legal obligations, respond to lawful requests, or protect our rights and the safety of others.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred to the relevant third party, provided that such party agrees to honor the commitments set forth in this Privacy Policy.

If personal data is transferred outside the European Economic Area (EEA), we ensure that adequate safeguards are in place to protect your information, such as standard contractual clauses or other approved mechanisms.

6. Data Security

 We implement appropriate technical and organizational measures to secure your personal data against accidental loss, unauthorized access, disclosure, alteration, or
destruction. While we strive to protect your data, please note that no method of transmission over the internet is completely secure.

7. Data Retention

 We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, it will be securely deleted or anonymized.

8. Your Rights Under the GDPR

 Under the GDPR, you have the right to:

  • Access: Request access to your personal data.
  • Rectification: Request corrections to any inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data under certain conditions.
  • Restriction: Request restrictions on the processing of your data.
  • Data Portability: Request that your data be transferred to another organization.
  • Objection: Object to the processing of your data on legitimate grounds.
  • Withdraw Consent: Withdraw your consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details provided in Section 12 below.

9. Children’s Privacy

 Our website is not directed at children under 16, and we do not knowingly collect personal data from individuals under this age without appropriate parental consent. If you become aware that we have collected data from a child without proper consent, please contact us immediately so we can take appropriate action.

10. Changes to This Privacy Policy

 We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page along with the revised “Last Updated” date. We encourage you to review this document periodically.

11. Contact Us

 If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@commandnetsolutions.com 

Address: [Hazmieh , Lebanon]